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Sharon Gorman CMC

Sharon Gorman is the President of Certified Care Management, LLC. As a Certified Care Manager and Advanced Professional with the Aging Life Care Association, she brings over 14 years experience to the field of senior care and family advocacy. Her responsibilities include an initial assessment, creation of care plan and the ongoing management of changing needs for individuals of all ages. Her clients receive personalized care consultation in making health, wealth and legal decisions that impact their everyday lives.

Sharon is also the recent past President of Aging Ahead Foundation Board, a position for which she is quite proud. Best known for the Meals on Wheels Program and over 20 Senior Centers, the agency provides a multitude of services, assisting those over age 60 to live excellently independent. Sharon is the appointed Case Manager for the National Multiple Sclerosis Society, serving in and around the St. Louis Metropolitan area.  Sharon is a member of the Aging Life Care Association Midwest Chapter Board of Directors, a 16 member board serving 13 states.  Sharon is the newest member of the Community Advisory Board for the Missouri Baptist Medical Center.

Sharon also serves on many community boards such as the Jewish Federation Woman’s Philanthropy, the Breakthrough Coalition, the Covenant Place Advisory and the Foundation Board of Directors, serving as the Committee Chair for the Strategic Planning Task Force. She is Chair of the St. Louis Care Alliance, member of both the Professional Women’s Alliance and the Chesterfield Older Adult Task Force. 

Prior to Certified Care Management, Sharon was the Director of Home Care Assistance of St. Louis. In this role, she was responsible for the client experience, from start to finish. Sharon has a degree in Psychology from Indiana University and now lives in Chesterfield with her husband, Michael Gorman. Michael is a Physical Therapist and Market Manager for SSM Health. As you can imagine, they spend a lot of time discussing the health and well-being of those they serve. Between the two of them, they have four children and four pets. The inn is full and they feel lucky!

Abby Mahon

Abby Mahon is a Care Manager of Certified Care Management, LLC. As a Professional member of the Aging Life Care Association, her responsibilities are all about support, serving each client to reach their individual and specific life goals. She has an incredible 13 years of experience along the continuum of senior care. Abby received her degree in Gerontology from Missouri State University and has devoted her career to working with seniors.  Most recently working as the Director of Community Relations for a thriving community, she has a unique understanding about what individuals and their families experience when making tough care decisions. Prior to that, Abby was an Activities Director in an Skilled Nursing Community, passionate about each and every resident’s experience. 

Abby and her husband Nick live in Richmond Heights with their two small children and dog Penny. They attend The Gathering at McCausland where Abby serves with the care ministries.  Abby loves to spend time with her family, enjoying all that St Louis has to offer. The Zoo and the Botanical Gardens are favorites. Music and dance are Abby’s favorites too…when the weather is warm, you’ll find her enjoying outdoor concerts with friends and family!

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Kelly Schneider

Kelly Schneider is the Director of Client Services to Certified Care Management, LLC. Kelly has over 8 years experience in the field of client care. She has cared for clients with Alzheimer’s and Parkinson’s, doing everything from organizing their care team and client events, to helping publish a book of memoirs. Nominated as Caregiver of the Year for Home Care Assistance in 2014, Kelly definitely stands out! She completed the advanced training course in Interactive Dementia Care for Professionals through Memory Care Home Solutions, and participated in the Caregiver Improv Workshop which teaches improv as a way to be flexible, present, and creative when caring for individuals with declining health. She recently presented her expertise in a panel for the City of Chesterfield Senior Seminar Series.

Kelly was on the other end of the caring spectrum before entering the world of eldercare. She was an Elementary School Teacher for the Hazelwood School District for 20 years, teaching both 1st & 2nd grade. Kelly earned her Bachelor of Science in Elementary Education from University of Missouri – St. Louis. She has been a member of the Society of Children Book Writers and Illustrators, and has since turned her pen to writing about experiences on the topic of Alzheimer’s care from the perspective of a caregiver.

When Kelly is not working, you can find her spending time with her family, hiking with her husband, doing meditation or yoga. Kelly and her husband, Eric, reside in Kirkwood and are soon to be empty nesters.

Eleonora ‘Ella’ Kuznetsova

Eleonora ‘Ella’ Kuznetsova

Eleonora ‘Ella’ Kuznetsova is the Registered Nurse for Certified Care Management, LLC. She has worked in either a hospital, a home care setting or in a doctors office over the past 24 years. Ella has experience with infusion therapy, wound care and phlebotomy and has served as an educator and mentor in all of the above.

Ella has a calming influence in stressful situations and possesses the criti-cal thinking required to make good, sound decisions. We can count on El-la to set up medicine and do vitals, as well as to participate in medical care and patient education. As a bonus, Ella speaks both Russian and Italian fluently. Ella has travelled extensively and doesn’t plan on stopping anytime soon.

We’re thrilled to over this critical element to our care management ser-vices for the clients we serve.

Karen Coleman

Karen Coleman is the Administrative Assistant for Certified Care Management, LLC. Karen graduated from Hickey School and has 30+ years of experience in the field of administration. She will be assisting with day-to-day operations, while providing the best customer service.

Karen has been employed as Office Manager at Great Rivers Habitat Alliance for the past 14 years and works part-time as an Administrative Assistant at the Delta Gamma Center for the Visually Impaired. Previously she was the Special Events Coordinator at The Busch Family Estate from 2014-2018.

Karen is proficient in American Sign Language and volunteers for ALIVE (Alternatives to Living in Violent Environments), a nonprofit organization that assists adults and children impacted by domestic abuse.

Karen and her husband just celebrated 30 years of marriage and have one child, who lives in the St. Louis area.


Meet our CCM Mascot! His name is Cooper, he’s a happy 4 year old Cocker Spaniel and an AKC Canine Good Citizen! The American Kennel Club has certified Cooper through a 10 point test, acknowledging his good manners at home and in the community. He is always available to visit and will definitely work for food!